Hobsonville Point Secondary School is a signatory to the Education (Pastoral care of International Students) Code of Practice 2016.

 

The code can be found here:

https://www.nzqa.govt.nz/assets/Providers-and-partners/Code-of-Practice/Code-of-Practice-Amendments-2019.pdf

 

The amended Code of Practice will take effect on 1 July 2019

https://www.education.govt.nz/our-work/legislation/regulations-to-support-international-students/

 
How to make a complaint

Any issues should be addressed to the International Department at HPSS in the first instance and we will endeavour to resolve any complaints. 

NZQA also provide guidelines on how to make a complaint which you can  click here

If it is a financial or contractual dispute please click here

Code of Practice